The Problem/Project
This is from a 2023 Service Design course. Our assignment was to design an app prototype that focuses on bringing people together.
Our idea started with the understanding that the college experience can be isolating and scary for some people, and finding affordable food and figuring out how to make new friends are two of the most common problems students have.
My Role
One of my main roles was researching competing apps and learning how they operate. I gained insight into the industry and my research helped us understand what our goals should be and how we should differentiate our company. During our class hours, I contributed to our discussions by providing information from my research and keeping the group on track. I helped the team with the personas, journey maps, touch points and pain points, presentations and my case study.
Munch Mates
Solution
We made an app called Munch Mates. It helps college students find affordable places to eat in their town and allows them to schedule times to meet up with friends at restaurants. Students can also meet new friends on the app, through the mutual interest in food.
How
To make this app as safe and realistic as possible, we kept it local to CSU Chico. Users would scan their IDs to verify they are a college student. Each member of our group contributed ideas that improved the apps functionality and design.